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Booking Conditions

SYDNEY DUNK TANKS

Your dunk tank booking is only confirmed once the deposit has been paid.

A 25% non-refundable deposit is required within 7 days of confirming your booking.  Payment can be made via direct deposit or cheque.  Cheques must be received 7 days before the event.

All bookings must be paid in full at least 24 hours prior to the booking date.

There is a loading on top of Sydney Dunk Tank prices for Christmas Day, New Years Eve, New Years Day, Public Holidays & Long Weekends.

Sydney Dunk Tanks prices are based on venues with flat level access, otherwise additional fees may apply.  Sydney Dunk Tanks is to be advised beforehand if the site is not flat with level access.  If we have any difficulties, Sydney Dunk Tanks reserves the right to cancel any item upon arrival with the full hire fee applicable.

A working tap with handle must be within 25 metres of the dunk tank site.

Sydney Dunk Tanks and its staff are not liable for any damage from water to the event location during its operation and/or during packing down.

The customer is responsible for ensuring that there is adequate room for the tank to be emptied immediately at the end of the hire.

Sydney Dunk Tanks staff are fully trained and uniformed and have had the necessary Working With Children checks completed.

The customer is responsible for providing adequate security and supervision for the entire time the dunk tank is on site.  In the event of an overnight hire, the customer MUST empty all water from the dunk tank and the tank must be left in a secure and supervised area.

The customer shall imdemnify Sydney Dunk Tanks and its staff and contractors from any damage, loss, injury, actual or consequential of whatever kind during the period of the hire agreement.

The customer is to ensure that people using the dunk tank abide by the terms in the hiring agreement.

In the event of lightning, all activity with the dunk tank MUST cease for a period of 10 minutes.  After 10 minutes the situation can be reassessed by the hirer.  This includes weight restrictions and general behaviour.

The dunk tank target is NEVER to be pushed by hand.  Should this occur it may result in the machine having to be reset by Sydney Dunk Tanks staff (a $100.00 call out fee will apply) and will also dramatically reduce time spent in the tank.

It is the customer’s responsibility to arrange for Council permits if necessary.

Sydney Dunk Tanks staff have the authority to close down any activity where the customer has been deemed to contravene the hire agreement.

In the unlikely event that Sydney Dunk Tanks is late, we will ensure that the number of hours you have booked our dunk tank for will not be jeopardized.

CANCELLATIONS

The customer may terminate this hire agreement by delivery of written notice to Sydney Dunk Tanks no later than 21 days prior to the hire date.  In the event of no notice being given, the customer will be required to make full payment in respect of any cancelled hire arrangements.  All payments are non refundable and non-transferable.

In the event of inclement weather you will need to call Sydney Dunk Tanks should you wish to postpone your dunk tank hire.  Contact must be made 4 hours before your event is due to commence. Should you postpone your hire date before we leave our Sydney Dunk Tanks base you can transfer your payments to any booking with Sydney Dunk Tanks within a 12 month period.

WIND AND RAIN INSURANCE

Sydney Dunk Tanks can provide a wind and rain insurance option to cover any items booked with us.  This insurance must be taken out at least 7 days prior to the event date.  Please add 20% to your invoice total if you require a wind and rain refund option. Any payments made related to the insured booking will be refunded in full (excluding the wind and rain insurance payment).

Sydney Dunk Tank prices are subject to change without notice.  Please call or email us to confirm pricing.

It is agreed and declared that any person signing on behalf of the customer warrants his authority to do so.


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